Our appointed delivery company will arrange a convenient time for delivery with you before the item is dispatched. Please note: If you do not make this agreed appointment you may be asked to pay towards the delivery costs. If you think you might not be able to make the delivery or have missed the delivery please contact us as soon as possible or call our team on +1 (929) 777-5535
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Order delivery times vary dependant on the Brand and type of furniture you have ordered. If you have ordered a standard size product through the website please check the product page and then additional information field to find out the approx delivery period. If you have ordered more than one product from us we will normally wait until all products are ready for shipping. Our chosen delivery company will contact you approximately 1 week before delivery to schedule the service. Please note: Italian furniture items can have longer lead times in the summer months (July/August) due to their traditional summer factory close down. While we will always try to work with them to avoid any delays lead times during this period can be extended by up-to 2 weeks. Please note that due to factory shutdown over the Christmas / New Year period our lead times can be increased by aprox 2 weeks depending on item ordered. Should you require more accurate delivery dates please contact our office and one of the team will be on hand to help.
Our delivery charges are based on your postal code. As you progress through the website shop and enter your delivery details the shopping basket will indicate any delivery costs before completing your order on on-line. For more information or to obtain a delivery quote please contact us directly.
First of all take any measurements of the access route, – Can access be gained easily for your items to be delivered? – Are the doors wide enough? – Are there any awkward stairs, lifts or passageways? – Will the furniture fit in the room? If there is anything which you are concerned or unsure about please contact one of our team and they will help advise you.
According to our commitment to offer you the best possible service of our delivery team to place your furniture things as you required. Please Note : This service is not applicable for your any own fixed furnitures and excluded mirrors. Please check our new version of checkout pages on delivery services.
Yes, you can change your delivery address. Please contact by phone on +1 (929) 777-5535 and tell your name, phone number or order number.
Usually we will wait for all your products to be ready for shipping prior and delivery to you.
We deal with special shipping requirements on individual application. Please contact us directly for more information.
USA, New York ,please contact us through our website or through our office on +1 (929) 777-5535